Academic Advising

Make informed and thoughtful decisions throughout your degree with the help of Arts Academic Advising.

There are many ways you can get the help you need:  

Self-serve online advising requests

Advising information desk for quick questions

Drop-in advising with an academic advisor

Book a virtual advising appointment with an academic advisor

 


Resources to review before contacting advising

UBC Resources

Advising Resources


Advising Information Desk – For Quick Questions

Please be prepared with concise and clear questions as your interaction will be limited to 5-10 minutes.

Hours of availability

Mornings, Monday – Friday.
9:30 – 11 a.m. PDT

The virtual information desk will close if it reaches capacity.

Access

  1. Zoom is our main platform for all virtual advising. Download the free Zoom app or join via web browser (Google Chrome preferred) on a computer, laptop or mobile device.  A strong internet connection is required.
  2. Use the meeting ID below to gain entrance to the Zoom waiting room for the virtual information desk  For privacy reasons, please do not use your full name or student number when joining. If you leave the waiting room you will lose your place in the queue.
  3. If you see the message “the meeting is locked by the host” this means that the virtual information desk has reached capacity and is closed for the day.

What to expect once you enter the virtual information desk from the Zoom waiting room

  • Advising staff will welcome you send you to a breakout room where they will ask you to identify your reason for contacting advising. You can pick up to three topics from the following list:

If a topic is hyperlinked, it’s likely that you do not need to wait in line to meet access the information desk. Instead, simply click the link and you will be directed to a dedicated inquiry form, where you will receive the most efficient service.

 

  • Have your question(s) and student number ready. Stay attentive to the chat window on Zoom, as we may use it to communicate with you.
  • Either your question(s) will be answered, or, if your query is complex, you will be offered an advising appointment.
  • Leave the meeting and close Zoom after your drop-in session ends.

Drop-in Advising

Hours of availability

Afternoons, Monday – Friday.
1 – 4 p.m. PDT

15 minute virtual advising sessions. Drop-in will close early if it reaches capacity for the day.

Access

  1. Zoom is our main platform for all virtual advising. Download the free Zoom app or join via web browser (Google Chrome preferred) on a computer, laptop or mobile device.  A strong internet connection is required.
  2. Use the Meeting ID below during Virtual Drop-in hours to access the virtual waiting room. For privacy reasons, please do not use your full name or student number when joining the meeting. Note that you will lose your place in the queue if you leave the waiting room.

 

  1.  Have your questions and student number ready, as you will be required to provide it to us verbally on audio for security reasons.  Stay attentive to the chat window on Zoom, as we may use it to communicate with you.
  2.  Leave the meeting and close Zoom after your drop-in session ends.

Virtual Advising Appointments

Check our list of self-serve online advising services as you may not need to speak with an advisor to get the help you need. Request a 30 minute Zoom appointment to speak with an advisor to ask questions about:


Contact Arts Academic Advising

Use our self-serve online advising services or contact us through our online form.

Office hours (online only)

Monday – Friday.
9 a.m. – 4:30 p.m. PDT

Location

Buchanan D111, 1866 Main Mall, Vancouver, BC

*The office is operating remotely in order to adhere to physical distancing.

Phone

Voicemail 604 827 6887

*Voicemail is monitored once a week and we cannot return any calls at this time, so we will respond through email in approximately 10 business days. Include your name, email and student number in your voicemail.

Facebook

Arts Peer Advisors monitor the Arts Facebook page on weekdays to answer your advising-related questions. Please do not post personal information.


Advising Workshops

Get specialized support from advisors through online workshops.


Department and Program Advisors

All Arts students have access to Arts Academic Advising. In addition:

Department and program advising directory


About Arts Academic Advising

Mission

Working with faculty, academic programs, and campus partners, we guide Arts students as they create their academic pathway — with reflection, intention, and enriched learning experiences — from the faculty’s diverse offerings.

Vision

We strive to be a catalyst for service innovation, furthering purposeful, developmental, and transformative learning for students as they explore the significance and potential of their Arts degree.

Learning

We commit to life-long learning: a transformative process through which we encourage curiosity, refine our praxis, and grow as educators and learners.

Collaboration

We build respectful, proactive and strategic relationships internally and across UBC’s campus community in order to craft successful shared outcomes for all stakeholders.

Empathy

We respectfully acknowledge and value the beliefs, feelings and perspectives of others and believe in their ability to learn, grow and take agency.

Equity

We work intentionally and creatively to learn about and address historical and current systemic issues in fairness and opportunity.

Integrity

We engage in practices that are reliable, principled, and accountable in order to ensure that our work is accurate, relevant and responsive to the dynamic landscape at UBC.


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