Before contacting Arts Advising, and for the most efficient service, we encourage you to access our self-serve online advising requests page.
- For International students with questions about immigration, work eligibility, travel restrictions, or health insurance, visit COVID-19 FAQs. If your program does not require you to be in Canada for your studies, Arts will not be able to issue a letter for traveling purposes.
- For questions about admission to UBC, contact UBC Undergraduate Programs and Admissions.
- For questions about post-secondary or high school transfer credit, go to the Student Services website.
- For questions about your major or admissions to a major, contact the program/department directly.
- For questions about which programs will be offered online or have in-person course components in the Winter Session (Term 1), see a breakdown of Arts programs.
- For questions about transcripts, student loans and financial support, see Financial FAQs or contact your Enrolment Services Advisor (ESA).
- For questions related to housing and your ability to live on campus, visit UBC Vancouver Housing
- For inquiries regarding credit limit increases, graduation checks, year-level promotion, and program changes, visit the self-serve online advising requests page.
- If you experience unanticipated circumstances that interfere with your ability to accomplish your academic coursework, explore resources on academic concession.
- Understand how to drop or withdraw from courses.
- Learn what to do if your course is full.
- Review your personalized Degree Navigator report.
Virtual Drop-in Advising
Meet virtually with an Academic Advisor to ask quick questions about degree and course planning, programs, registration and graduation. You will have approximately 15 minutes to speak with an advisor.
Hours of availability
1-4pm (PDT) Monday to Friday.
- Zoom is our main platform for all virtual advising. Download the free Zoom app or join via web browser (Google Chrome preferred) on a computer, laptop or mobile device. A strong internet connection isrequired.
- Use the Meeting ID below during Virtual Drop-in hours to access the Virtual Waiting Room (We estimate a 5-10 minute wait time for each student ahead of you in the Waiting Room). For privacy reasons, please do not use your full name or student number when joining the meeting. Note that you will lose your place in the queue if you leave the Waiting Room.
- ACCESS VIRTUAL DROP-IN (1-4pm, M-F, PDT)
- MEETING ID: 696 0379 2734
- Have your questions and student number ready, as you will be required to provide it to us verbally on audio for security reasons. Stay attentive to the chat window on Zoom, as we may use it to communicate with you. Sessions will be limited to 15 minutes in duration.
- Leave the meeting and close Zoom after your advising session ends.
Virtual Advising Appointments
Use our virtual advising form to request a 30 minute Zoom appointment with an advisor. We are experiencing high volumes of requests, so there will be delays in our responses and we cannot accommodate same-week appointments.
Meet virtually with an Academic Advisor to ask questions about:
Contact Arts Academic Advising
We encourage you to use our self-serve online advising services or contact us through our online form.
Office hours (online only)
9 a.m. – 4:30 p.m., Monday – Friday.
Buchanan D111, 1866 Main Mall, Vancouver, BC
*The office is not open to students or staff to adhere to physical distancing.
Voicemail 604 827 6887
Arts Peer Advisors monitor the Arts Facebook page on weekdays to answer your advising-related questions. Please do not post personal information.
A great way to get direct support from advisors is to attend an online advising workshop.
Department and program advisors
All Arts students have access to Arts Academic Advising. In addition:
- Bachelor of Arts (BA) and Bachelor of Fine Arts (BFA) students have access to program-specific advisors. Check your department or program website for contact details.
- Bachelor of International Economics (BIE), Bachelor of Media Studies (BMS), Bachelor of Music (BMus), and Bachelor of Social Work (BSW) students have access to degree-specific advisors.
Department and program advising directory
About Arts Academic Advising
Working with faculty, academic programs, and campus partners, we guide Arts students as they create their academic pathway — with reflection, intention, and enriched learning experiences — from the faculty’s diverse offerings.
We strive to be a catalyst for service innovation, furthering purposeful, developmental, and transformative learning for students as they explore the significance and potential of their Arts degree.
We commit to life-long learning: a transformative process through which we encourage curiosity, refine our praxis, and grow as educators and learners.
We build respectful, proactive and strategic relationships internally and across UBC’s campus community in order to craft successful shared outcomes for all stakeholders.
We respectfully acknowledge and value the beliefs, feelings and perspectives of others and believe in their ability to learn, grow and take agency.
We work intentionally and creatively to learn about and address historical and current systemic issues in fairness and opportunity.
We engage in practices that are reliable, principled, and accountable in order to ensure that our work is accurate, relevant and responsive to the dynamic landscape at UBC.