Before contacting Arts Advising, and for the most efficient service, we encourage you to access our self-serve online advising requests page.
With winter registration approaching and our office working remotely, we are experiencing a high volume of inquiries, so our response time will be delayed.
- For questions about admission to UBC, contact UBC Undergraduate Programs and Admissions.
- For questions about post-secondary or high school transfer credit, go to the Student Services website.
- For questions about your major or admissions to a major, contact the program/department directly.
- For questions about which programs will be offered online or have in-person course components in the Winter Session (Term 1), see a breakdown of Arts programs.
- For questions about transcripts, student loans and financial support, contact your Enrolment Services Advisor (ESA).
- For questions related to housing and your ability to live on campus, visit UBC Vancouver Housing
- For International students with questions about immigration, work eligibility, travel restrictions, or health insurance, visit COVID-19 FAQs.
- For inquiries regarding credit limit increases, graduation checks, year-level promotion, and program changes, visit the self-serve online advising requests page.
- If you experience unanticipated circumstances that interfere with your ability to accomplish your academic coursework, explore resources on academic concession.
- Understand how to drop or withdraw from courses.
- Learn what to do if your course is full.
- Review your personalized Degree Navigator report.
How advisors can help
Contact Arts Academic Advising
We encourage you to use our self-serve online advising services or contact us through our online form. Please do not use the contact form to request an appointment with an advisor. Use the form to ask questions and we will either answer them or work with you to set up a short appointment.
Quick questions sessions – chat online
Arts Advising will host two online Zoom chat sessions each day to answer quick questions. Please be prepared with concise and clear questions as your interaction will be limited to 5-10 minutes.
Offered June 1 – July 17, Monday to Friday
9:30 – 11 a.m. and 1:30 – 3 p.m. PDT. The chat room may close early if it reaches capacity.
- Access the chat: https://ubc.zoom.us/j/99985576692
- Meeting ID: 999 8557 6692
Office hours (online only)
9 a.m. – 4:30 p.m., Monday – Friday.
Buchanan D111, 1866 Main Mall, Vancouver, BC
*The office is not open to students or staff to adhere to physical distancing.
Voicemail 604 827 6887
Arts Peer Advisors monitor the Arts Facebook page on weekdays to answer your advising-related questions. Please do not post personal information.
A great way to get direct support from advisors is to attend an online advising workshop.
Department and program advisors
All Arts students have access to Arts Academic Advising. In addition:
- Bachelor of Arts (BA) and Bachelor of Fine Arts (BFA) students have access to program-specific advisors. Check your department or program website for contact details.
- Bachelor of International Economics (BIE), Bachelor of Media Studies (BMS), Bachelor of Music (BMus), and Bachelor of Social Work (BSW) students have access to degree-specific advisors.
Department and program advising directory
About Arts Academic Advising
Working with faculty, academic programs, and campus partners, we guide Arts students as they create their academic pathway — with reflection, intention, and enriched learning experiences — from the faculty’s diverse offerings.
We strive to be a catalyst for service innovation, furthering purposeful, developmental, and transformative learning for students as they explore the significance and potential of their Arts degree.
We commit to life-long learning: a transformative process through which we encourage curiosity, refine our praxis, and grow as educators and learners.
We build respectful, proactive and strategic relationships internally and across UBC’s campus community in order to craft successful shared outcomes for all stakeholders.
We respectfully acknowledge and value the beliefs, feelings and perspectives of others and believe in their ability to learn, grow and take agency.
We work intentionally and creatively to learn about and address historical and current systemic issues in fairness and opportunity.
We engage in practices that are reliable, principled, and accountable in order to ensure that our work is accurate, relevant and responsive to the dynamic landscape at UBC.