Make informed and thoughtful decisions throughout your undergraduate degree with the help of Arts Academic Advising.
Non-medical masks are required for all indoor public areas at UBC Vancouver, including all Arts Advising spaces.
Advising services for current UBC undergraduate Arts students:
Self-serve online advising requests
Drop-in advising: In-person Monday–Thursday. Virtual Fridays
Resources to review before contacting advising
- Contact your program/department directly for questions about your Honours, major, or minor program
- Contact UBC Admissions if you are a prospective student
- Contact the UBC School of Graduate and Postdoctoral Studies if you are a graduate student
- Arts and COVID-19
- International students and COVID-19
- High school and post-secondary transfer credit
- Transcripts, student loans, financial support
- UBC Vancouver Housing
- Understand how to add, drop or withdraw from courses.
- Learn what to do if a course is full.
- Visit the self-serve online advising requests page for credit limit increases, graduation checks, year-level promotions, and program changes.
- Explore resources on academic concession.
- Review your degree navigator report.
Drop-in advising (in-person)
For currently-registered UBC Arts undergraduate students: If you have a general inquiry or simple question, call 604 822 4028 instead of dropping in.
Hours
Monday–Thursday, 1–4 p.m. The virtual queue opens 15 minutes before drop-in starts and drop-in will close early if it reaches capacity.
Text the virtual queue to get in line for drop-in
- Do not enter the Buchanan D111 hallway until you’ve joined the virtual queue and received your text that you’re next in line.
- Text the letters “UBC” to 604 229-4098, then text “2” to join the advising line and follow the text prompts to receive your approximate wait time.
- Monitor Arts Advising’s QLESS queue to know where you are in line. You can text “S” for a wait time status update, “L” to leave the virtual line, or “M” (only once) to add more time to your wait if you are running late.
- You will be notified by text when you are next to check-in at the front desk inside Buchanan D111, and you will have 10 minutes to arrive.
- If you do not have a mobile phone to join the virtual line, come to the front desk in Buchanan D111 to be added to the queue.
Drop-in advising (virtual)
For currently-registered UBC Arts undergraduate students.
Hours
Friday afternoons, 1-4 p.m.
Access by computer
- Zoom Link: Access the waiting room
- Meeting ID: 688 9689 0086
- Passcode: 1866
Zoom is our main platform for all virtual advising. Download the free Zoom app or join via web browser (Google Chrome preferred) on a computer, laptop or mobile device. A strong internet connection is required.
If you leave the virtual waiting room you will lose your place in the queue. If you see the message “the meeting is locked by the host” this means that drop-in has reached capacity and is closed for the day.
For privacy reasons, please do not use your full name or student number when first joining.
Stay attentive to the chat window on Zoom, as we may use it to communicate with you.
Access by phone
- Dial (778) 907-2071
- Zoom ID: 68896890086#
- Passcode: 1866#
You’ll be placed on hold as you wait your turn in the queue. You will hear soft music until someone is available to meet with you.
If drop-in has reached capacity and is closed for the day, you hear the message: “This meeting has been locked by the host. Goodbye.”
If drop-in has not yet opened for the day, you will hear the message: “The meeting has not started. Please wait or try again later”
Virtual advising appointments
Check our list of self-serve online advising services as you may not need to speak with an advisor to get the help you need.
Use the Calendly scheduling application below to check for available times and schedule your 20 minute appointment with an academic advisor up to three days in advance. Before using Calendly, please review the privacy statement regarding your consent to the disclosure and storage of your personal information.
UBC uses Calendly, an online appointment scheduling application provided by Calendly LLC and hosted on servers located outside of Canada (specifically, in the US), to enable current and prospective students to schedule academic advising appointments and discussions. UBC collects some of your personal information (name, e-mail address, and requested discussion topic) in order to schedule an appointment with an appropriate advisor. UBC collects this information under the authority of section 26(c) of BC's Freedom of Information and Protection of Privacy Act (FIPPA).
UBC requires you consent to disclose your personal information to Calendly and to store and access this information outside of Canada in order to provide you access to Calendly's services.
By clicking the "Schedule Event" button, you are granting your consent for your personal information to be disclosed by UBC to Calendly and for that information to be stored and accessed outside of Canada.
If you choose to withhold consent or have any questions or concerns about the privacy or security and/or disclosure of your personal information, please contact arts.advisor@ubc.ca.
If you prefer not to use Calendly, call 604 822 4028 or visit the advising information desk at Buchanan D111 during regular business hours to schedule an appointment.
Appointments are for For currently-registered UBC Arts undergraduate students. Appointment times are released 72 hours in advance. If you do not see an available appointment or see the message "no times this month" it does not mean all appointments are full for the month. More will be released every 72 hours.
Advising workshops
Get specialized support from advisors in an online group setting.
Contact Arts Academic Advising
Use our self-serve online advising services or contact us through our online form.
Office hours
Monday – Friday.
9 a.m. – 4:30 p.m. Pacific Time
Location
Buchanan D111, 1866 Main Mall, Vancouver, BC
View the Arts Academic Advising Local COVID-19 Safety Plan for Buchanan D
Phone
604 822 4028
Arts Peer Advisors monitor the Arts Facebook page on weekdays to answer your advising-related questions. Please do not post personal information.
Department and Program Advisors
All Arts students have access to Arts Academic Advising. In addition:
- Bachelor of Arts (BA) and Bachelor of Fine Arts (BFA) students have access to program-specific advisors. Check your department or program website for contact details.
- Bachelor of International Economics (BIE), Bachelor of Media Studies (BMS), Bachelor of Music (BMus), and Bachelor of Social Work (BSW) students have access to degree-specific advisors.
Department and program advising directory
About Arts Academic Advising
Mission
Working with faculty, academic programs, and campus partners, we guide Arts students as they create their academic pathway — with reflection, intention, and enriched learning experiences — from the faculty’s diverse offerings.
Vision
We strive to be a catalyst for service innovation, furthering purposeful, developmental, and transformative learning for students as they explore the significance and potential of their Arts degree.
Learning
We commit to life-long learning: a transformative process through which we encourage curiosity, refine our praxis, and grow as educators and learners.
Collaboration
We build respectful, proactive and strategic relationships internally and across UBC’s campus community in order to craft successful shared outcomes for all stakeholders.
Empathy
We respectfully acknowledge and value the beliefs, feelings and perspectives of others and believe in their ability to learn, grow and take agency.
Equity
We work intentionally and creatively to learn about and address historical and current systemic issues in fairness and opportunity.
Integrity
We engage in practices that are reliable, principled, and accountable in order to ensure that our work is accurate, relevant and responsive to the dynamic landscape at UBC.
