We encourage you to use our self-serve online advising services or virtual advising services listed on this page.
Check the End of term and COVID-19 page for detailed and up-to-date information to support your educational progression this term.
Virtual Drop-in Advising
We are piloting a new Virtual Drop-in service that enables you to meet virtually with an Academic Advisor to ask simple questions about degree/course planning, programs and specializations, registration and graduation.
Hours of availability
1-4pm (PDT) Monday to Friday
Instructions
1. Zoom is our main platform for all virtual advising. Download the free Zoom app or join via web browser (Google Chrome preferred) on a computer, laptop or mobile device. A strong internet connection and audio output and input are required.
April 3 alert: Due to Zoom’s scheduled maintenance, the Web Client (Join via Web Browser) function is unavailable today. Please download the free Zoom desktop or mobile app to be able to access our virtual advising services through Zoom.
2. Use the Meeting ID below during Virtual Drop-in hours to access the Virtual Waiting Room (We estimate a 5-10 minute wait time for each student ahead of you in the Waiting Room). For privacy reasons, please do not use your full name or student number when joining the meeting. Note that you will lose your place in the queue if you leave the Waiting Room.
- ACCESS VIRTUAL DROP-IN (1-4pm, M-F, PDT)
- MEETING ID: 282-289-3939
3. Have your questions and student number ready, as you will be required to provide it us verbally on audio for security reasons. Stay attentive to the chat window on Zoom, as we may use it to communicate with you. Sessions will be limited to 15 minutes in duration.
4. Leave the meeting and close Zoom after your advising session ends.
Virtual Advising Appointments
Check our list of self-serve online advising services as you may not need to speak with an advisor to get the help you need. Use our virtual advising form to request a 30 minute Zoom appointment. Note: we are experiencing high volumes of requests, so there may be delays in our responses.
How academic advisors can help
Virtual advising
- Course/degree planning
- Faculty/program requirements
- Transfer credit inquiries
- Understanding Degree Navigator
Online support
- Access self-serve online advising requests, including credit limit increases, graduation checks, year-level promotion, and program changes
- Know what to do if you experience unanticipated circumstances that interfere with your ability to accomplish your academic coursework (academic concession)
- Understand how to drop or withdraw from courses
- Learn what to do if your course is full
- Review your personalized Degree Navigator report
Advising workshops
Workshops are not being offered at this time to follow social distancing protocols.
Contact Arts Academic Advising
To follow social distancing protocols, we encourage you to use our self-serve online advising services or request a virtual appointment with one of our advisors.
Office hours (virtual advising only)
9 a.m. – 4:30 p.m., Monday – Friday.
Location (the office is not open to the public to follow social distancing protocol)
Buchanan D111, 1866 Main Mall, Vancouver, BC
Phone
Phone: 604 827 6887 | Fax: 604 822 4923
Arts Peer Advisors monitor the Arts Facebook page on weekdays to answer your advising-related questions. Please do not post personal information.
Department and program advisors
All Arts students have access to Arts Academic Advising. In addition:
- Bachelor of Arts (BA) and Bachelor of Fine Arts (BFA) students have access to program-specific advisors. Check your department or program website for contact details.
- Bachelor of International Economics (BIE), Bachelor of Media Studies (BMS), Bachelor of Music (BMus), and Bachelor of Social Work (BSW) students have access to degree-specific advisors.
Department and program advising directory
Other UBC contacts
Contact your Enrolment Services Advisor (ESA) if you have questions about transcripts, student loans, and financial support.
Contact UBC Admissions if you have questions about post-secondary or high school transfer credit.
Visit the UBC Undergraduate Programs and Admissions website if you are thinking about becoming an Arts student.
About Arts Academic Advising
Mission
Working with faculty, academic programs, and campus partners, we guide Arts students as they create their academic pathway — with reflection, intention, and enriched learning experiences — from the faculty’s diverse offerings.
Vision
We strive to be a catalyst for service innovation, furthering purposeful, developmental, and transformative learning for students as they explore the significance and potential of their Arts degree.
Learning
We commit to life-long learning: a transformative process through which we encourage curiosity, refine our praxis, and grow as educators and learners.
Collaboration
We build respectful, proactive and strategic relationships internally and across UBC’s campus community in order to craft successful shared outcomes for all stakeholders.
Empathy
We respectfully acknowledge and value the beliefs, feelings and perspectives of others and believe in their ability to learn, grow and take agency.
Equity
We work intentionally and creatively to learn about and address historical and current systemic issues in fairness and opportunity.
Integrity
We engage in practices that are reliable, principled, and accountable in order to ensure that our work is accurate, relevant and responsive to the dynamic landscape at UBC.
