Learn how to best manage academic conflict during an exam clash or hardship, course grade review or disagreement with an instructor.
Exam clashes or hardships
An exam clash happens when multiple exams are scheduled on the same day at the same time.
An exam hardship is defined as three or more end-of-term exams in a 24-hour period.
Reviewing a course grade
Your assigned standing in a course is determined by a course instructor along with the grading scheme indicated in the course syllabus — either in the form of a final grade (%) or a standing assigned by the University (pass/fail).
If you disagree with your assigned standing, you are encouraged to first discuss the matter with the instructor(s) of the course, when possible.
If the matter remains unresolved following the initial conversation, you may apply for a Review of Assigned Standing.
Disagreement with an instructor
As with many disagreements that arise between individuals, it’s best to approach your instructor to discuss your problem. Visit your instructor during their office hours or arrange for an appointment.
Explain how you see the problem clearly and concisely, listen to your instructor’s perspective, and work together to resolve the problem.
If you’re unable to reach a resolution, make an appointment with the head of the department.